Privacy Policy

Privacy Policy for ON OFF Toronto

At ON OFF Toronto (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://onofftoronto.ca), book our services, or interact with us in any way. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

  • Contact Details: Name, email address, phone number, and address.
  • Payment Information: Credit card details and billing information when making reservations or purchases.
  • Booking Details: Event dates, special requests, and other relevant details for your bookings.

b. Non-Personal Information

  • Browser type and version, IP address, device type, and browsing behavior collected through cookies and analytics tools.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and confirm bookings and reservations.
  • To process payments securely.
  • To send transactional emails, including booking confirmations and payment receipts.
  • To personalize your experience on our website.
  • To send marketing communications and promotional offers, where consent is provided.
  • To improve our website and services through analytics and user feedback.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Payment Processors: Secure third-party payment gateways for credit card transactions.
  • Service Providers: Vendors or partners assisting with marketing, hosting, or website analytics.
  • Legal Authorities: If required by law or to protect our rights, property, or safety.

4. Advertising and Cookies

We use cookies and similar technologies to enhance your browsing experience and deliver targeted advertisements. These tools help us understand user behavior and serve relevant ads.

  • Third-Party Advertising: We may use platforms like Google Ads or Facebook Ads to deliver personalized advertisements. These platforms may collect information through cookies or pixels to tailor ads to your interests.
  • Opt-Out Options: You can manage cookie preferences through your browser settings or opt out of targeted advertising by visiting Digital Advertising Alliance of Canada’s opt-out page.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for secure transactions.
  • Compliance with PCI DSS standards for credit card processing.
  • Regular monitoring of our systems for vulnerabilities.

6. Your Rights and Choices

You have the following rights concerning your personal information:

  • Access and Update: Request access to or correction of your personal information.
  • Withdraw Consent: Opt out of receiving marketing communications at any time by clicking “unsubscribe” in our emails.
  • Data Deletion: Request deletion of your personal information, subject to legal and contractual obligations.

To exercise these rights, contact us at torontoonoff@gmail.com.

7. Retention of Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

ON OFF Toronto
Phone: (647) 686-5336
Email: torontoonoff@gmail.com